At pk177, your privacy is not a compliance checkbox — it is a core commitment. This Privacy Policy explains in clear, practical terms exactly what personal data pk177 collects from Pakistani players, how that data is used, who it may be shared with, how long it is retained, and what rights you have over your own information. Please read this policy carefully before registering your pk177 account.
This Privacy Policy ("Policy") is issued by pk177 ("pk177", "we", "us", "our") and applies to all personal data collected, processed, stored, and used in connection with the pk177 online gaming platform accessible at pk177.biz, including the pk177 cricket sportsbook, pk177 Casino, slot games, Fortune Tree, Piggy Gold, and all associated mobile interfaces and support channels.
pk177 is committed to handling the personal data of all registered members and visitors — including players across Karachi, Lahore, Islamabad, Faisalabad, and throughout Pakistan — with the highest standards of care, transparency, and security. This Policy has been written to give you a complete and honest picture of our data practices, not a technical document designed to obscure what we actually do with your information.
By registering an account on pk177, accessing the pk177 platform, or otherwise interacting with pk177's products or services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside the pk177 Terms & Conditions and Responsible Gaming Policy.
Language Note: This Privacy Policy is written in English, which is the legally binding version. Where pk177 provides Urdu summaries or translations of any part of this Policy for convenience, the English text shall take precedence in all circumstances.
pk177 is the data controller responsible for the personal data collected through the pk177 platform. As data controller, pk177 determines the purposes for which your personal data is collected and the means by which it is processed. pk177 operates under an international gaming license and is subject to the data protection obligations imposed by that licensing framework.
Where pk177 engages third-party service providers to process personal data on pk177's behalf — such as payment processors, identity verification providers, or gaming software suppliers — those providers act as data processors and are bound by contractual obligations to process your data only as directed by pk177 and in accordance with this Policy.
For all data-related enquiries, requests, or complaints, you may contact the pk177 Data Protection team through the contact channels described in Section 15 of this Policy.
pk177 collects personal data only to the extent necessary to provide the gaming services, process transactions, verify identity, comply with licensing obligations, and maintain account security. The categories of personal data we collect are set out in the table below.
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, Pakistani CNIC number, gender, nationality | Account registration, KYC age and identity verification, regulatory compliance |
| Contact Data | Mobile number, email address, city of residence | Account communication, transaction notifications, support correspondence |
| Financial Data | JazzCash/EasyPaisa account details, bank account identifiers, Visa/Mastercard last-4 digits, transaction history | Processing PKR deposits and withdrawals, fraud prevention, AML compliance |
| Gaming Data | Bet history, game session data, win/loss records, bonus usage, responsible gaming limit settings | Service delivery, account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Platform security, fraud detection, session management, technical troubleshooting |
| KYC Documents | Scanned or photographed CNIC, proof of address documents, payment method verification documents | Age verification, identity confirmation, anti-money laundering (AML) compliance |
| Support Data | Live chat transcripts, email correspondence, complaint records | Support resolution, quality assurance, dispute records |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channel, language preference | Sending promotional offers where consent is given, personalising communications |
pk177 does not collect or process special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) unless specifically required by regulatory obligations in exceptional circumstances, in which case you would be separately informed.
pk177 collects personal data through the following channels and interactions:
The majority of your personal data is collected directly from you when you register a pk177 account (providing your name, date of birth, mobile number, and email), complete the KYC verification process (submitting identity documents), make a deposit or withdrawal (providing payment account details), contact pk177 support (via live chat or email), set responsible gaming limits or self-exclusion preferences, or update your account profile settings.
When you access and use the pk177 platform, certain technical data is collected automatically through standard web technologies. This includes your IP address and general geographic location, device and browser information, session duration and navigation patterns within the pk177 platform, and login and logout timestamps. This data is collected to maintain platform security, detect suspicious access attempts, and ensure the technical stability of pk177 for all members.
In limited circumstances, pk177 may receive information about you from trusted third-party sources. These include identity verification service providers during the KYC process, payment processors confirming transaction status and account ownership, fraud prevention databases used to cross-check registration details, and responsible gaming self-exclusion registers that pk177 is obligated to check under its licensing framework.
No Unsolicited Data: pk177 does not purchase marketing lists or acquire personal data about Pakistani players from data brokers or commercial third-party data sources. All data in your pk177 account originates from your own interactions with the platform or from mandatory regulatory checks.
pk177 uses your personal data for specific, defined purposes only. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The primary purposes for which pk177 processes your personal data are:
pk177 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pk177 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes. Personal data is shared with third parties only in the specific circumstances described below, and only to the extent necessary for the defined purpose.
No Commercial Data Sale: pk177 categorically does not sell or monetise your personal data. Your information is never provided to advertisers, data brokers, or marketing platforms outside of pk177.
pk177 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention periods applied by pk177 are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account plus 5 years after closure | Licensing obligation, AML compliance |
| Transaction and Financial Records | 7 years from transaction date | Regulatory and tax record-keeping requirements |
| KYC Documents | 5 years after account closure or last transaction | Anti-money laundering legal requirements |
| Gaming History | 5 years from creation of each record | Dispute resolution, regulatory audit |
| Support Correspondence | 3 years from date of interaction | Quality assurance, dispute resolution |
| Self-Exclusion Records | Indefinitely (or duration of exclusion plus 5 years) | Responsible gaming compliance obligation |
| Marketing Preferences | Until consent is withdrawn or account closed | Consent-based processing |
Where data is retained beyond account closure for regulatory compliance purposes, it is held securely, access is restricted to necessary personnel only, and it is not used for any commercial purpose after account closure.
pk177 implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures are reviewed and updated on a regular basis to address evolving security risks. Key security measures include:
In the event of a personal data breach that creates a risk to your rights or interests, pk177 will notify affected members and relevant regulatory authorities without undue delay in accordance with applicable legal requirements.
The pk177 platform uses cookies and similar tracking technologies to ensure the technical functionality of the site, maintain your logged-in session, remember your language and display preferences, and analyse aggregated platform usage to improve the gaming experience.
pk177 does not use third-party advertising cookies or tracking pixels that profile your browsing activity across external websites. You can manage cookie preferences through your browser settings, though disabling strictly necessary or security cookies will impair your ability to use the pk177 platform.
As a pk177 member, you have a number of rights in relation to your personal data. These rights are subject to certain limitations where pk177 has overriding legal or regulatory obligations — in particular, AML, KYC, and gaming license record-keeping requirements may mean that certain data cannot be deleted immediately upon request. pk177 will always explain any such limitation clearly when responding to your request.
You have the right to request a copy of the personal data that pk177 holds about you, along with information about how it is used and with whom it is shared. pk177 will respond to access requests within 30 days.
If any personal data that pk177 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact pk177 support via live chat to request any correction to your account data.
You may request that pk177 delete your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to pk177's legal retention obligations under our gaming license — certain records must be kept for defined periods regardless of your request.
You may request that pk177 restrict the processing of your personal data in specific circumstances — for example, while a dispute about the accuracy of your data is being resolved, or where you have objected to processing and pk177 is considering your objection.
Where pk177 processes your personal data based on your consent or on contractual necessity, and that processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
You may object to pk177's processing of your personal data based on legitimate interests, including any profiling based on legitimate interests. You also have an absolute right to object to the use of your personal data for direct marketing purposes, which pk177 will honour without exception.
Where pk177 processes your personal data based on your consent — in particular, for marketing communications — you may withdraw that consent at any time through your pk177 account settings or by contacting pk177 support. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, contact the pk177 support team via live chat or at [email protected]. pk177 will verify your identity before processing any data rights request and will respond within 30 calendar days of receiving a verified request.
The pk177 platform is strictly intended for adults aged 21 and above. pk177 does not knowingly collect or process personal data from any individual under the age of 21. Age verification is a mandatory step in the pk177 KYC process, and no account will be permitted to make a withdrawal before age has been verified through submission of a valid government-issued identity document.
Where pk177 becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all data will be reviewed, the account will be closed, and any deposited funds will be returned in accordance with applicable regulatory guidelines. Winnings generated on an account found to belong to an underage user will be forfeited.
Parental Responsibility: If you believe a minor may have accessed the pk177 platform using your account or payment details, contact pk177 support immediately via live chat. pk177 will act promptly to address the situation and will work with you to prevent further access.
As an internationally licensed gaming platform serving Pakistani players, some of the third-party service providers that pk177 works with — including KYC verification providers, payment infrastructure partners, and gaming software suppliers — may process personal data in jurisdictions outside Pakistan. Where such transfers occur, pk177 takes steps to ensure that your personal data receives adequate protection consistent with this Privacy Policy.
Safeguards applied to international data transfers include contractual data processing agreements that impose data protection standards on recipient organisations, use of service providers located in jurisdictions that maintain adequate data protection frameworks, and assessment of third-party security practices before engaging any new supplier that will process pk177 member data.
pk177 does not transfer your personal data internationally except where necessary for the delivery of the services described in this Policy or where required by regulatory obligations.
pk177 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Any updates will be published on this page with an updated "Last Updated" date at the top. Where changes are material — meaning they significantly affect how pk177 collects, uses, or shares your personal data — pk177 will notify registered members via email or through an in-account notification prior to the changes taking effect.
We encourage you to review this Privacy Policy periodically to stay informed about how pk177 protects your personal data. Your continued use of the pk177 platform following publication of any updated Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this Policy, you should stop using pk177 and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way pk177 handles your personal data, please contact the pk177 support team through one of the following channels:
If you are not satisfied with pk177's response to a privacy complaint or data rights request, you may have the right to escalate the matter to a relevant data protection authority. pk177 will cooperate fully with any such regulatory investigation and will not penalise you in any way for exercising your right to complain to a supervisory authority.
Your Privacy Matters: pk177 treats all privacy requests and complaints seriously and with full confidentiality. Data rights requests will never be used to negatively affect your account status or the service you receive from pk177.
Every data exchange between your device and the pk177 platform is protected by 256-bit SSL/TLS encryption. Your login, deposits, withdrawals, and personal data are all encrypted in transit — the same standard used by Pakistan's major banks including HBL and UBL.
pk177 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used only to deliver the pk177 gaming service, process your PKR transactions, and meet our licensing obligations. That is the only use.
You have the right to access, correct, and in most cases delete the personal data pk177 holds about you. Submit a request via live chat or email and pk177 will respond within 30 days. Your rights are real and pk177 honours them without restriction beyond legal obligations.
CNIC documents and other KYC materials submitted to pk177 are handled by accredited identity verification providers bound by strict confidentiality agreements. Your identity documents are never shared with advertisers, game providers, or commercial partners.
pk177 promotional messages are only sent where you have given consent. You can withdraw that consent at any time through your account settings with immediate effect. Opting out of marketing has no impact on your ability to use pk177 or the service you receive.
The pk177 support team handles all data protection queries in both Urdu and English, available 24/7. Whether you want to access your data, update your details, or raise a privacy concern, our agents in Karachi, Lahore, and Islamabad are available around the clock.
Now that you know exactly how pk177 protects your personal data, join over 850,000 Pakistani players who trust pk177 for cricket betting, live casino, and top slot games — all in PKR, all on a licensed, secure platform built for Pakistan. 21+ only.
21+ only. Please play responsibly. All activity governed by pk177 Terms & Conditions.